Manage and maintain VMware infrastructure, encompassing multiple ESX hosts and virtual servers
Deploy, configure, and optimize VxRail and Nutanix hyper-converged infrastructure solutions
Provision, configure, and manage file servers, SQL servers, and database servers to support business operations
Provide support for virtual desktop infrastructure (VDI) solutions such as AVD (Azure Virtual Desktop) and Citrix
Systems Monitoring – DataDog and ServiceNow Event Manager monitoring and alerting systems for issues. This will also include monitoring the cloud-based infrastructure and any upcoming tools
Taking appropriate action on the issues
Run and review daily reports to identify and rectify problems as required
Backup/DR ownership and support – Monitor backup consoles Druva/Rubrik for failed jobs and execute remediation plans
Monitor DR compliance. Test Backup and Recovery of global systems through Zerto/ASR
Handle software licensing agreements for tools and applications, including negotiation with vendors to optimize costs and ensure compliance
Prioritize and triage support tickets related to infrastructure, tools, applications, and licensing, ensuring timely resolution within defined SLAs
Patching – Monthly patching of servers and vulnerability remediation of Windows, Linux, Sandbox, Bastion hosts, AWS/Azure hosted servers via Tanium template patching
Certificate Management: Public/Private IIS internal CA, Digicerts
Participate in changes focused on datacenters and local offices infrastructure, reviewing proposed changes, planning implementation, and ensuring smooth execution
Perform Upgrades: VMware, Nutanix, and DataDog. Firmware, Tableau, Alteryx, Citrix, Netscaler, and VxRail
Assist in decommissioning and removal of infrastructure components, ensuring proper disposal and documentation
Maintain elevation sheets and documentation for infrastructure layouts and configurations to support planning and troubleshooting activities
Knowledge, Skillset:
Solid knowledge of administering Windows and Linux Servers
Sound understanding of Active Directory/DNS
Experience with PowerShell Scripting, Terraform, Ansible, MS SQL Servers, VMWare vSphere