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Telecom

Nurturing Ideas, Cultivating Innovation

Modernizing Telecom with Innovation-Driven Services

Innovation Incubator, an AWS Advanced Partner, offers specialized technical services to help telecom providers transform their operations through AI-powered modernization, seamless data integration, and system automation. Our comprehensive service offerings are structured to support every stage of digital transformation — from strategy to execution.
Telecom

Our Core Services

Trusted by Telecom Providers to Deliver Impact-Driven Transformation

We offer modular, scalable services tailored to the needs of telecom organizations — whether you’re modernizing BSS/OSS platforms, migrating to the cloud, or embedding intelligence into your workflows. Each service is engineered to reduce operational burden, drive efficiency, and support long-term innovation.

Data Services

Make your telecom data work for you.
Clean, trusted, and governed data is the foundation of modernization. We prepare your data for AI, analytics, and automation.
  • Assessment & Planning: 1–4 weeks
  • Cleanup & QA: 1–6 months
  • Process Optimization: 2–6 months
  • Post-Migration Optimization: 2–6 months

Outcome

  • Enable AI & analytics | Ensure billing accuracy | Break down silos

Migration Services

Seamless Transitions with Zero Disruption
Move from legacy systems to the cloud with confidence — using our proven strategy-first migration framework.
  • Strategy & Execution (2–4 weeks planning, 1–3 months execution)
  • System Coverage (3–6 months)
  • Cloud-Ready Transition (2–4 weeks)
  • Post-Migration Assurance (1–2 weeks)

Outcome

  • Outcome: Zero downtime | Scalable platforms | Full visibility

AI Services

Turn Repetition into Intelligence
We help you identify the right use cases for AI and build models and agents that reduce manual work and deliver insights.
  • AI Strategy, Proof Points & Roadmap : 1 month
  • AI Agent Adoption (Chat, Voice, Task) : 1–6 months
  • Dashboards & Predictive Analytics: 2–4 weeks per dashboard

Outcome

  • Faster support | Reduced churn | Smart decisions Let’s Build Smart Workflows

Integration Services

Unify Your Telecom Ecosystem
Break silos and automate workflows across systems. We connect platforms and streamline communication between tools.
  • Customize Current Adapters: 1 week – 6 months
  • Deliver New Integrations: 1-6 months

Outcome

  • Unified systems | Faster delivery | No swivel-chair ops

Facing Any of These Challenges?

  • Outdated subscriber experience?
  • High churn with no warning signs?
  • Scattered apps & disconnected workflows?
  • No real AI strategy or innovation plan?

We’ve got your back. Whether you need data modernization, customer experience uplift, or full-scale transformation — we’re ready.

We offer a comprehensive suite of services designed to optimize your network, improve customer experience, and propel your business forward.

AI-Powered Solutions

Leverage cutting-edge technologies like AI and machine learning to automate tasks, predict network issues, and gain valuable insights.

Digital Twin

Create a virtual replica of your network for real-time monitoring, proactive optimization, and improved resource allocation.

Omnichannel Customer Experience

Deliver seamless and personalized experiences across all touchpoints, boosting customer satisfaction and loyalty.

Next-Gen Fraud Prevention

Safeguard your network and your customers from evolving cyber threats.

Chatvoicebot

Enhance customer experience with intelligent virtual assistants.

Churn Prediction

Identify at-risk customers and implement proactive retention strategies.

Integration & Innovation Lab

Our Integration & Innovation Lab is your one-stop shop for transforming groundbreaking ideas into reality. We offer a powerful combination of services designed to empower your team and fast-track innovation.
Assessment Jumpstart
1 week Provide SoW
Integration PoC
1-4 weeks
PoC Demo in Dev environment
AI Services
1-4 months Code, UAT
Integration Delivery
1-4 months Code, UAT

Why Telecoms Choose Innovation Incubator

  • Telecom-focused team with proven results
  • Tailored, cost-effective solutions
  • Outcome-driven — not just service-driven
  • Future-ready innovation lab and AI tools
  • Commitment to your long-term success
Book a free consultation with our experts.
Let’s unlock the full potential of your telecom operations.
Get your free consultation today!

AWS re:Invent 2025: Powering CDG’s Telecom Software Modernization with AWS & GenAI

AWS re:Invent 2025 session highlighting how AWS Cloud and Generative AI are powering CDG’s telecom software modernization journey.

This session showcases how CDG is advancing legacy platforms into scalable, AI-enabled, cloud-native systems designed to meet the evolving needs of Communication Service Providers (CSPs).

Key Highlights

Modernization & Cloud-Native Transformation

  • Modernizing telecom software with AWS services
  • Enhancing scalability, performance, and reliability
  • Building a future-ready digital ecosystem for CSPs

GenAI, Conversational AI & Agentic AI

  • Applying GenAI to accelerate workflows and automation
  • AIOps for equipment telemetry–based situational awareness
  • AI Chatbots in action for Subscribers and Customer Service Reps
  • CDG Elements Subscriber Connect and Subscriber Hub with AI Chatbot + human-agent escalation
  • Client Onboarding AI Assistant using AWS Agentcore and related tools
  • MCP Server enabling Agentic AI LLMs to retrieve information via TM Forum APIs
  • A2A agent-based collaboration across a network of agents for end-to-end problem-to-resolution processes
  • Automated QA powered by Innovation Incubator’s NerdAgent-based QAAgent

Book a Free Consultation