New York, NY – Innovation Incubator, Inc., an AWS Advanced Partner, is excited to announce a strategic alliance with Communications Data Group, Inc. (CDG) to extend CDG’s innovation lab and develop cutting-edge Generative AI solutions for Broadband Service Providers (BSPs). This collaboration will enhance the subscriber and support experience through AI-powered automation, self-service capabilities, and next-generation insights.
As part of this initiative, Innovation Incubator will leverage its AI-native technology innovation lab and deep expertise in platform modernization to integrate AWS Bedrock knowledgebase-powered AI chatbots, 360-degree customer dashboards with digital twins of network equipment and devices, and a generative Business Intelligence (BI) suite into CDG’s OSS/BSS platform. These advancements will drive efficiency, intelligence, and automation in managing carrier and provider services.
“Our partnership with CDG is a milestone in transforming the $0.14T US Telecom OSS/BSS market,” said Antony Satyadas, CEO Managing Partner and Co-founder of Innovation Incubator’s group of companies. “By combining CDG’s robust OSS/BSS platform with our AI-driven innovation lab and AWS cloud expertise, we are enabling telecom providers to reimagine their operations with self-service, hyper-automation, and deep data intelligence.”
CDG’s CTO, Tony Stout, emphasized the impact of this collaboration: “Innovation Incubator’s experience in AI and cloud-native solutions makes them an ideal partner for our transformation journey. By harnessing the power of AWS and AI-driven automation, we are evolving our OSS/BSS capabilities to accelerate time to market, reduce costs, and enhance the overall service experience for broadband providers.”
About CDG
CDG provides a cloud-based, SaaS-delivered OSS/BSS platform for voice, video, data, circuit, and interconnect services for retail and wholesale broadband service providers and carriers. Their operator-driven, open-architecture solutions empower clients to enhance business intelligence, improve service delivery, and integrate AI/ML automation for operational efficiencies. Visit cdg.ws to learn more.
About Innovation Incubator
Innovation Incubator is a leading AI, immersive experience, and platform technology services company, as well as a startup incubator and accelerator. Our expertise spans multiple industries, including telecom, real estate and mortgage, healthcare and wellness, automotive, and social retail. Founded in 2015 and headquartered in New York, we also have a presence in FL, GA, KY, MA, NJ, and VA in the USA, as well as in Trivandrum, Kerala, India.
